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Our Katy Fence Company Gives You The Longer Warranty

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We are proud to offer our residential and commercial customers the peace of mind knowing that when you have your fence built by our fence company in Katy TX you can rest easier knowing your property and financial investment is secure. We are confident in not only by the materials we provide but the quality of our workmanship because each member of our team is trained and has years of experience and knowledge. You are not required to register your fence in order to be eligible for any of our labor warranties, but our labor warranties does vary based upon the material you choose.

Our fence company in Katy TX warranties all our work from defect in craftsmanship including our custom gates but this warranty does not include damages that are caused by Acts of God, weather, incidental damages from people, pets, vehicles, or any act that is beyond our control. The warranty is void should you make any alternations to your fence after we have built it and if a customer fails to pay the remaining balance the fence belongs to our fence company in Katy TX or a lien will be filed and the warranty will be null and void.  

Wooden Fences: Our cedar, pine, and pressure-treated fence material come from Home Depot. Our team takes the time to hand-choose each board and picket before delivery. We offer bot a labor and material warranty on wooden fences so long as the fence defects are not from improper usage.

Cedar & Pressure Treated Fences come with a 3-year fence warranty from when our Katy fence company built it until 1095 days later. If your fence needs repairs because of installation issues, we will repair it at no cost.

Only in some instances will we install untreated pine fences; this comes with a 12-month warranty. Our experience has proven that pine wood fence has a short lifespan due to our area's climates and weather. 

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Wrought Iron & Aluminum Fences: Our iron fences come standard with a ten-year warranty. However, for an additional upgrade, you can extend your contract for a full 20 years! This warranty includes chipping, cracking, peeling, or blistering under proper usage and normal wear and tear.  

Chain Link Fences: Our Katy fence company stands behind the quality of our work with a 3-year labor warranty. During this time, if your fence has issues due to the quality of our craftmanship, we will repair it at no cost to you. 

Composite Fences: Our go-to provider for composite fences is Trex because we believe in their products. Trex offers a 25-year product warranty, and we offer three years installation warranty to safeguard your investment.

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Vinyl Fences: Our vinyl fences come with a lifetime transferrable warranty; if you sell your home, the fence warranty will transfer, thus increasing your ROI. This warranty covers peeling, flaking, splintering, rust, corrosion, or discoloration. However, you should expect a minimal amount of color change over the year, but it will not be a stark contrast. In addition, we stand behind our installer's work with a 3-year installation warranty.

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Filing A Replacement of Fence Repair Claim

If you need to file a manufacture or labor claim on any fence, we try to make this process easy and quick. Here is our three step process: 

 

  1. Take a photo of the issue and email support@ehehomes.com along with a brief description.

  2. Our team will review the complaint and schedule an onsite visit within 24 to 48 hours to assess the situation,; once we have inspected your fence to determined fault we will schedule your repairs.

  3. Our Katy fence company will either offer fence repairs or replacement parts. Any installation done under warranty is free of charge  

* If you have a Trex or vinyl fence, and have a manufacturing issue contact the vendor first and provide them the model #, date of installation, and hardware if applicable then contact us

 Why Our Katy Fence Company Offers You A Generous Warranties?

 

It’s simple we won’t provide you a fence we wouldn’t use ourselves – after decades in the fencing industry we know our fences will stand the test of time and if we get it wrong, we will make it right, its called integrity. Give us a call for a fence that will protect you, your property, and your financial investment at 281-545-7740

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